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Frequently Asked Questions

How do I reset my password?

Go to Settings → Security → Change Password. Enter your current password and new password. You'll receive a confirmation email once completed.

How can I upgrade my subscription plan?

Navigate to Settings → Billing → Current Plan. Click "Upgrade Plan" and select your desired tier. Changes take effect immediately.

Can I export my data?

Yes! Most pages have an "Export" button in the header. You can export to CSV, PDF, or Excel formats depending on the data type.

How do I enable two-factor authentication?

Go to Settings → Security → Two-Factor Authentication. Click "Enable 2FA" and follow the setup instructions using your authenticator app.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and bank transfers for annual plans. All payments are processed securely through Stripe.

How do I contact support?

You can reach our support team via the contact form below, email at support@Nexoraadmin.com, or through live chat (available 24/7 for Pro users).

Contact Support

Support Hours

Live Chat
24/7 for Pro users
Email Support
Mon-Fri, 9 AM - 6 PM PST
Phone Support
Enterprise plans only